MADD may collect two types of information about its users: Personal Information and Aggregate Data. Personal, or personally identifiable information, consists of information you provide MADD. Typically you may be asked to complete online forms that include your name, age, gender, email address, physical street address or phone number. Only with your permission, MADD may use this information to contact you about MADD Mission Related events or content. MADD may also request additional information in the future.
Personal Information. MADD typically requests Personal Information when you request MADD materials, inquire about volunteer opportunities, request MADD’s electronic newsletter, register with MADD’s website, donate or become a member. MADD may also request information when you participate in discussion forums, inquire about your local chapter, sign up for MADD’s action alerts and other similar activities. MADD ONLY obtains the Personal Information you choose to provide. In an effort to keep your information current, MADD may contact you in the future electronically, by email, U.S. Mail or telephone. You may always choose to opt out of any future communication.
MADD collects, processes and stores your information in the United States of America. Types of information that we may collect include: your name, mailing address, and/or e-mail address; it may also include a mobile phone number, the email or physical addresses of those you may forward emails to or sign up for MADD events. You may be asked to provide credit card information to contribute to MADD or become a Member, to register for MADD events, etc. We do not store your credit card information: it is sent securely to a third party credit card processor who is compliant with all security laws pertaining to credit card transaction.
MADD does not sell your email address to other businesses or organizations for their general use. On occasion, MADD may rent or exchange physical addresses of known donors with other organizations for offline fundraising activities. We may share your personal information, excluding financial information, with other companies whose products, offerings, or services may be of interest to you, including, but not limited to, donor lists of selected organizations
On occasion, you may receive an email relating to MADD’s mission from third-party service providers acting on MADD’s behalf and at MADD’s request. For example, we may release Personal Information to such third-party service providers to advise you of our upcoming events, products, volunteer opportunities, fundraising or cause related marketing opportunities. These authorized third-party service providers are obligated to maintain your privacy and keep confidential the Personal Information you provide. MADD may also occasionally request that you complete a survey providing MADD with feedback about its website. These surveys are used for quality assurance purposes, and to improve our level of service. However, MADD reserves the right to share, assign or transfer your Personal information as MADD deems reasonably necessary or as required by law.
In order to delete your data, please contact MADD at 877.ASK.MADD (877.275.6233) or [email protected]. Note some of your data may still be stored on third-party sites.
In addition to any entry, submission or other fee of which you are notified, your carrier’s standard messaging rates apply to your entry or submission message, our confirmation and all subsequent SMS correspondence and/or transmissions. All charges are billed by and payable to your mobile service provider.
We will not be liable for any delays in the receipt of any SMS messages as delivery is subject to effective transmission from your mobile service operator. SMS MESSAGE SERVICES ARE PROVIDED ON AN “AS IS” BASIS, AND WE MAKE NO WARRANTY, EXPRESS OR IMPLIED, AND ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE, ARE HEREBY EXPRESSLY DISCLAIMED.
Data obtained from you in connection with this SMS service may include your cell phone number, your carrier’s name, and the date, time and content of your messages, as well as other information that you provide. We may use this information to contact you and to provide the services you request from us.
By using this service you may have access to various content. You should assume that everything to which you have access through this service is subject to copyright and trademark protection, unless noted otherwise. By subscribing or otherwise using the service, you acknowledge and agree that all right, title and interest, including the trademark and copyright rights, in and to such works are our property, and that you will not gain any ownership or other right, title or interest therein or thereto. You may not copy, download or make any other unauthorized uses of such items.
By subscribing, you consent to receiving, from time to time, further text messages from us.
By subscribing or otherwise using the service, you acknowledge and agree that we will have the right to change and/or terminate the service at any time, with or without cause and/or advance notice.
All content is appropriate for ages 13 and older (T13+)
MADD is committed to safeguarding our users’ online privacy and recognizes the importance of protecting the privacy of personal information, particularly that of children. MADD takes all required steps to protect the privacy and safety of children in accordance with the Children’s Online Privacy Protection Act (“COPPA”). MADD does not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register as users. In the event that we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible.
If you believe that we might have any information from a child under 13, please contact us at (FILL IN). You can find out more about online privacy for children from the Federal Trade Commission at https://www.ftc.gov/tips-advice/business-center/privacy-and-security/children’s-privacy.
MADD cares about the security of your information, and uses commercially reasonable physical, administrative, and technological safeguards to preserve the integrity and security of all information collected through MADD’s Websites. Such security safeguards are intended to be appropriate to the sensitivity of the Personal Information collected. For example, MADD employs internal access controls to ensure that the only parties who see your information are those with a need to do so in order to perform their official duties. MADD also uses technical controls to secure the information that we collect online, including but not limited to the use of Secure Socket Layer (SSL), encryption, firewalls, and password protections.
Secure Socket Layer (SSL). In particular, the MADD Websites have industry standard high encryption security measures in place to protect the loss, misuse and alteration of the information under our control and all online order information is transmitted using Secure Socket Layer (“SSL”) technology. SSL encrypts your order information to avoid the decoding of that information by anyone other than MADD.
However, no security system is impenetrable and we cannot guarantee the security of our systems 100%. In the event that any information under our control is compromised as a result of a breach of security, MADD will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.
MADD may send e-mail notices, newsletters or website updates informing you of volunteer opportunities, development campaigns or updates regarding MADD’s latest efforts. MADD may also make your information available to other nonprofit organizations whose services or activities may be of interest to you.
We always honor our members’ requests to modify their communication preferences. If you no longer wish to receive notices from MADD or would like to opt-out of having MADD share your information with other nonprofits, please visit our communications preference center or contact MADD at the address or telephone number below. You may (a) opt-out of receiving communications from us, and/or (b) have your name and contact information removed from mailing lists that we share or sell by sending an email to us at [email protected] with your complete name, address and email address. You may request a record of your information by calling +1 (800) 438-6233 during normal business hours, Monday-Friday, 9:00 am-5:00 pm or by e-mail at [email protected].
If you would like to speak with someone about your communication preferences, including removal from donor lists, please contact us at:
Via Regular Mail:
Mothers Against Drunk Driving Attn: National Development Specialist 511 E. John Carpenter Freeway, Suite 700 Irving, Texas 75081 Phone: 877.ASK.MADD (1.877.275.6233) Fax: 972.869.2206/07
+1 (800) 438-6233
Donations and Memberships.
Donation Refund Policy
If you have made an error in making your donation or change your mind about contributing to Mothers Against Drunk Driving, we will honor your request for a refund made within 30 days of your donation.
To request a refund, call +1 (800) 438-6233. Refunds are returned using the original method of payment. If you made your donation by credit card, your refund will be credited to that same credit card.
Walk Like MADD Registration Refund Policy
Walk Like MADD registration fee is non-refundable/non-transferrable.
Victim Impact Panel (“VIP”) Registration Fee Refund Policy
It is very important to us that you are satisfied with your purchase. Please contact our support team for assistance with technical troubleshooting prior to requesting a refund.
In-Person MADD VIPs:
MADD in-person VIP registration fees are non-refundable. If you are no longer able to attend the in-person VIP for which you originally registered, you will need to contact and work with the local MADD affiliate hosting the VIP to register for a different panel. Please note, many panels charge a reschedule fee.
MADD reserves the right to convert your in-person VIP registration to an online VIP registration if needed. MADD may, at its sole discretion, charge you an additional fee for the Online VIP registration. Please note that MADD cannot offer online VIP registration in certain locations due to regulatory issues. MADD and its affiliates are not responsible for ensuring the online VIP completion certificate will be accepted in lieu of an in-person VIP.
Please reach out to [email protected] if you believe there was an error in the processing of your payment for the in-person VIP registration fee. MADD will then determine, in its sole discretion, whether an erroneous charge was made and a refund is necessary. Refund requests should be submitted in writing via email within 30 days of the registration transaction, along with an explanation of the refund reason. MADD will not consider refund requests that are initiated 31 days after the date of the registration transaction.
Online MADD VIPs:
MADD does not issue refunds for online VIP registrations as a matter of policy.
As an example, no refunds will be issued for:
- Registrants who have started the online VIP course but not yet completed the course;
- Registrants whose local jurisdiction does not accept the online VIP, registrants much verify acceptance prior to registering for the course;
- Failure to pass identity validation requirements;
- Attempt to circumvent the online VIP requirements, including geo-fence restrictions (if applicable) and identity validation requirements;
- Registrants who do not complete the course within twelve (12) months of registering for the course
Please note that this is not a comprehensive list of the situations where MADD will not issue a refund to a registrant. Please reach out to [email protected] if you believe there was an error in the processing of your payment for the online VIP registration fee. Refund requests should be submitted in writing via email within 30 days of the registration transaction, along with an explanation of the refund reason. MADD will not consider refund requests that are initiated 31 days after the date of the registration transaction.
The Mothers Against Drunk Driving’s (“MADD”) website (“Site”) contains information about the life-saving programs and services MADD provides to anyone that has been affected by the tragic aftermath of drunk or drugged driving crashes and how you can support MADD’s mission to end drunk driving, help fight drugged driving, support the victims of these violent crimes, and to prevent underage drinking.
By browsing or using the Site, you agree to comply with and be bound by the Terms, which, together with our Privacy Policies, govern MADD’s relationship with you as it relates to your use of this Site.
In order to use the Site, you must be (i) 18 or older, or 13 or older and your parent or legal guardian must consent to the Terms on your behalf; (ii) have the power to enter a binding contract with MADD; and (iii) not be prohibited from doing so under any applicable laws.
MADD reserves the right to change or modify the Terms at any time without notice and in its sole discretion. Any changes or modification will be effective immediately upon posting of the revisions on the Site. Your continued use of the Site following the posting of changes or modifications will constitute your acceptance of such changes or modifications. Therefore, you should periodically review these Terms. If you do not agree to these Terms at any time, you must stop using the Site. If you have any questions about these Terms, please contact us at [email protected].
Accessibility The mission of MADD is to end drunk driving, help fight drugged driving, support the victims of these violent crimes, and to prevent underage drinking. If you find any portion of this website inaccessible, please contact [email protected].
Copyright and Limited License Except as otherwise marked, the Site and all content and other materials on the Site, including, without limitation all trademarks, service marks, texts, graphics, pictures, video, information, software, other files, and the selection and arrangement thereof (collectively, the “Site Materials”), are the proprietary property of MADD or MADD’s licensors and are protected by U.S. and international copyright, trademark, and other intellectual property laws. Permission is granted to access and use the Site only in accordance with these Terms and the other rules and restrictions contained in the Site. You may only use the Site Materials for your personal, non-commercial use. In addition, you agree that such permission does not include: (a) any commercial use or any resale or redistribution of the Site or the Site Materials; (b) the distribution, public performance or public display of any Site Materials, except as expressly permitted on the Site, (c) making any derivative works or uses of the Site or the Site Materials, or any portion thereof; (d) use of any data mining, robots or similar data gathering or extraction methods; (e) downloading (other than the page caching) of any portion of the Site, the Site Materials or any information contained therein, except as expressly permitted on the Site; (f) copying or otherwise using any trademark or service mark on the Site, in whole or in part, without the prior written permission of MADD or the applicable trademark holder; or (g) any use of the Site or the Site Materials other than for its intended purpose. The permissions granted herein are revocable at any time, with or without cause.
Except as expressly stated herein, none of the Site Materials may be copied, reproduced, distributed, republished, downloaded, displayed, posted, transmitted or otherwise used in any form or by any means without the prior written permission of MADD or the copyright owner. Any permission(s) given to you terminates automatically if you breach any of the Terms or for any other reason determined by MADD. Upon termination, you must immediately destroy any downloaded or printed Site Materials. You may not, absent MADD’s express permission, “mirror” any material contained on this Site on any other server. Any unauthorized use of any Site Material may violate applicable law.
Donations Any Site user may become a donor (“Donor”) by pledging a donation to MADD through the donation tools on this Site or by registering to participate in a fundraising event or campaign through the registration forms on this Site. You acknowledge and agree that you are under no obligation to become a Donor or to pledge a donation and that you will be solely responsible for any decision to become a Donor. You understand that your contribution is being made to MADD and that MADD has exclusive legal control over all donations. In the event that you make a donation pledge, you may be required to provide credit card or other payment information at the time of the pledge. You represent and agree that all payment information you provide to MADD or MADD’s third-party service providers will be true, accurate, current, and complete and that you will update such payment information as necessary to maintain such information as true, accurate, current and complete. In the event that your payment cannot be processed due to inaccurate payment information, insufficient funds, or any other reason, you agree to immediately provide MADD with alternative payment information to fulfill your donation pledge. You agree that all donations are final and will not be returned, in whole or in part.
User Submissions Any comments, information, feedback, pictures, video, or other materials submitted to MADD or to any associated websites (via any medium including e-mail and regular mail) (collectively “Submitted Materials”), shall be deemed non-confidential, except as set forth in our Privacy Policies.
By providing Submitted Materials to MADD or the Site, you warrant that you have all necessary rights to grant, for you and any other person that may have a right to the Submitted Materials, and hereby automatically grant to MADD a royalty-free, worldwide, perpetual, irrevocable, non-exclusive and fully sublicensable right (including any moral rights) and license to use, store, reproduce, modify, create derivative work from, publish, publicly display, publicly perform, and distribute such Submitted Materials (in whole or in part) and to incorporate all or part of the Submitted Materials in other works, including for marketing and fundraising purposes, in any form, media, or technology. If you submit feedback or suggestions about any associated websites or MADD programs or services, MADD may use your feedback or suggestions without obligation to you.
You accept all risks associated with providing Submitted Materials to MADD or to any associated websites. You shall be solely responsible for your own Submitted Materials and the consequences of submitting, posting, or publishing them. Without limiting the foregoing, MADD shall be free to use the Submitted Materials in any way, without acknowledgment or compensation to you.
You agree that you will not submit or transmit any of the following to the Site:
- Anything that interferes with or disrupts the Site or its operation;
- Anything that is unlawful, obscene, defamatory, libelous, threatening, pornographic, harassing, or encourages conduct that would be considered unlawful;
- Anything that dilutes or negatively impacts the trademarks, service marks, or intellectual property rights of MADD, including the associated goodwill
- Anything that portrays MADD in a false, misleading, derogatory or otherwise defamatory manner.
- Unauthorized copyrighted materials, or any other material that infringes on the intellectual property rights, rights of publicity or personality, trade secrets, confidentiality, or privacy of others;
- Any misrepresentations, including anything that impersonates any other person or entity, whether actual or fictitious, or that misrepresents your affiliation with any entity;
- Anything that contain malicious code, “trojan horses,” viruses, malware, corrupted files, or any other similar software or programs that may hinder or damage the operation of another’s computer, network, or the Site;
- Anything else that MADD determines is contradictory to its charitable mission or is otherwise objectionable in MADD’s sole discretion.
Copyright Infringement Notice MADD respects copyright and other intellectual property rights and expects all Site users to do the same. If you are a copyright holder, or its agent, and believe that any copyrighted material on the Site infringes your copyrighted work, please email us at [email protected].
When providing this notice, please include as much detail as possible. MADD will work to identify the allegedly infringing material and, if necessary, will take reasonable steps to remove or disable access to such material. Please note that MADD may provide the rights owner’s name, your email address, and the details of your report to the person who posted the reported material.
Websites Linked From This Website. Any and all MADD Sites may contain links to third-party websites. Any such links are provided solely as a convenience to you. Neither the inclusion of any such links nor the reference to any products, services, or other information, by trade name, trademark, manufacturer, supplier or otherwise constitutes or implies endorsement, sponsorship, or recommendation by MADD.
Without limiting the generality of the foregoing, you agree that any such third-party websites are not under the control of MADD, that MADD is not responsible for the content, products or services provided via any such third-party websites, and that you are solely responsible for any claims, damages or liabilities incurred by you as a result of your use of any such third-party websites. Your business dealings or correspondence with, or participation in promotions of, third parties other than MADD, and any terms, conditions, warranties or representations associated with such dealings, are solely between you and such third party. MADD is not responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such third parties on the Site.
If you would like to link another website to this Site, such link may not suggest or imply MADD’s endorsement or approval of any product, position, entity, or individual; portray MADD in a false, misleading, derogatory or otherwise defamatory manner; or appear on a site containing any adult or illegal material or any material that is offensive, harassing or otherwise objectionable. You hereby agree to remove such link at any time at MADD’s sole discretion. You may not use any MADD logo or other proprietary graphic or text of MADD to link to the Site without the express prior written permission of MADD. Further, you may not frame the Site without MADD’s express prior written consent.
Corporate Sponsors. The Website may contain links to third parties that sell, manufacture or promote products or services. Your business dealings or correspondence with, or participation in promotions of, third parties other than MADD, and any terms, conditions, warranties or representations associated with such dealings, are solely between you and such third party. MADD is not responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such third parties on the Website.
DISCLAIMER OF WARRANTY YOU ACKNOWLEDGE AND AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THIS SITE, ALL SITE MATERIALS, AND ALL SERVICES AND INFORMATION PROVIDED VIA THIS SITE, ARE PROVIDED ON AN “AS IS” BASIS WITHOUT ANY REPRESENTATIONS OR WARRANTIES WHATSOEVER. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, YOU ACKNOWLEDGE AND AGREE THAT MADD DOES NOT REPRESENT OR WARRANT THAT THIS SITE, ANY SITE MATERIALS, OR SERVICES WILL MEET YOUR REQUIREMENTS, OR THAT THE USE OF THIS SITE, ANY SITE MATERIALS, OR SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, MADD HEREBY DISCLAIMS ALL WARRANTIES NOT EXPRESSLY SET FORTH IN THESE TERMS, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
LIMITATION OF LIABILITY TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL MADD OR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING OUT OF YOUR USE OF OR INABILITY TO USE THIS SITE OR ANY SITE MATERIALS, YOUR UPLOADING OR DOWNLOADING OF ANY CONTENT TO OR FROM THIS SITE, OR ANY DONATION THAT YOU MAKE VIA THIS SITE, REGARDLESS OF THE MANNER IN WHICH SUCH DAMAGES ARE INCURRED OR DESIGNATED, OR FOR ANY LOSS OF PROFITS, EVEN IF MADD WAS INFORMED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSS.
Termination Notwithstanding any of these Terms, MADD reserves the right, without notice and in its sole discretion, to discontinue the Site or any associated service and to terminate your license to use and block your access to the Site at any time without notice. You hereby release MADD from any and all claims, damages, liabilities and causes of action arising out of the modification or discontinuation of any or all features of this Site and the suspension or termination of your access to this Site or any associated services.
General If any provision of these Terms is deemed unlawful, void or for any reason unenforceable, then such provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions. No waiver of any of these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition.
These Terms and your use of the Site are governed and construed in accordance with laws of the State of Texas, applicable to agreements made and to be entirely performed in the State of Texas, without resort to its conflict of law provisions. You agree that any action at law or in equity arising or in any way relating to these Terms shall be filed only in the state and federal courts located in the State of Texas and you hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction of such courts over any suit, action or proceeding arising out of these Terms.
MADD controls and operates this Site from the United States. MADD makes no representation that materials in this Site are appropriate or available for use in other locations, and access to this Site from territories where its contents are illegal is prohibited. If you choose to access this Site from other locations, you do so on your own initiative and at your own risk and are responsible for compliance with applicable local laws.
These Terms constitutes the entire agreement and supersede any and all other understandings and agreements between you and MADD with respect to the subject matter hereof and no representation, statement or promise not contained herein shall be binding on you or MADD.
Although these Terms may be updated or modified by MADD from time to time as set forth therein, MADD will not be bound by any other amendments or modifications to these Terms unless expressly accepted in writing by MADD in a written amendment expressly referencing these Terms. These Terms may not be supplemented or modified by any course of dealing or trade usage.
Questions or comments regarding the Website should be directed by electronic mail to [email protected].
Mothers Against Drunk Driving
Attn: National Development Specialist
511 E. John Carpenter Freeway, Suite 700
Irving, Texas 75062
Phone: 877.ASK.MADD (1.877.275.6233)